Citadel Credit Union has named a new president and CEO — the first change in that position in 22 years.
Bill Brown has been named to lead Citadel — one of Pennsylvania’s largest credit unions with more than $5.7 billion in assets. He succeeds Jeff March, who will remain on the leadership team at Citadel during a transition period, according to a press release.
In his role as Citadel’s president and CEO, Brown is responsible for leading all aspects of Citadel and expanding the company’s initiatives.
He has more than 25 years of senior leadership experience in the financial services sector. He comes to Citadel from BNY Mellon and has also held positions at Citi, HSBC, Investors Bank and Dime. Brown brings experience leading programs focused on retail and business banking, wealth management, consumer and small business lending, operational risk, and client service, the release stated. Prior to beginning his banking career, he served nearly eight years as a Naval Flight Officer in the US Navy.
“I couldn’t be happier to join the wonderful Citadel team,” Brown said in a statement. “I plan to continue building upon the legacy and people-first culture Jeff has set for this industry-leading credit union and driving us forward by focusing on our members’ needs. I have a firm belief that people deserve a financial institution that cares about giving them a better experience and improving their financial wellbeing, and that’s exactly why I chose Citadel, and what I’ll continue to prioritize.”
He comes to Citadel following a search process by the credit union’s board of directors working in partnership with Kaplan Partners.
Brown’s first official day on the job was Wednesday, Oct. 4. He was first introduced to Citadel employees with an internal video the company said. As settles into his new role, Brown plans to meet over the next couple of months with Citadel leaders, member-facing employees, civic leaders, community organizations and the credit union’s board of members.
“With Bill’s accomplished background, vast experience in the banking industry, and track record of leadership, we believe he will focus on the right areas to continue building prosperity for those we serve and meeting Citadel’s goals for the future,” March said in a statement.
March, who in May announced his plans to retire, started his career at Citadel in 1983. He has held the position of president and CEO since 2001. Under his leadership, the financial institution has experienced asset growth from $350 million to $5.7 billion. In addition, Citadel’s charter has expanded across Greater Philadelphia, and the number of employees has increased to nearly 600 during his tenure as CEO.
Headquartered in Uwchlan Township in Chester County, Citadel Credit Union serves more than 255,000 members in Bucks, Chester, Delaware, Lancaster, Montgomery and Philadelphia counties.
Source: Berkshire mont
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